Privacy Policy

Interpretation

Words with an initial capital letter have meanings defined under the following conditions. These definitions have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account: means a unique account created for You to access our Service or parts of our Service.

Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to GCS Glass & Mirror.

Cookies: are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history among its many uses.

Country: refers to: Arizona, United States.

Device: means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.

Personal Data: is any information that relates to an identified or identifiable individual.

Service: refers to the website and the software platform used to request quotes, manage proposals, schedule jobs, and communicate with You.

Service Provider: means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.

Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website: refers to GCS Glass, accessible from gcs.glass and its Build Lytics-powered subdomains.

You: means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Types of Data Collected

Personal Data

While using our Service — for example when requesting a quote, scheduling a consultation, or submitting a contact form — We may ask You to provide certain personally identifiable information that can be used to contact or identify You. Personal Data may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type and version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies We use may include:

Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company to, for example, count users who have visited those pages or opened an email, and for other related website statistics.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both types for the purposes set out below:

Necessary / Essential Cookies: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features, such as authenticating logged-in users and preventing fraudulent use of user accounts.

Cookies Policy / Notice Acceptance Cookies: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies: These Cookies allow us to remember choices You make when You use the Website, such as remembering Your login details or language preference, so that You can enjoy a more personalized experience.

The Company may use Personal Data for the following purposes:

To provide and maintain our Service: including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities available to You as a registered user.

For the performance of a contract: the development, compliance, and undertaking of a purchase contract, quote, or proposal for the products, items, or services You have purchased or requested.

To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates, appointment reminders, or informative communications related to the requested services.

To provide You: with news, special offers, and general information about other goods, services, and events which we offer, unless You have opted not to receive such information.

To manage Your requests: to attend and manage Your requests, including quote requests, service inquiries, and proposal follow-ups.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

For other purposes: We may use Your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, and marketing.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain Your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes, generally for a shorter period, except when this data is used to strengthen the security or improve the functionality of our Service, or We are legally obligated to retain this data for longer periods.

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where data protection laws may differ.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Service may give You the ability to delete certain information about You from within the Service, such as elements of Your Account.

You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings, or by contacting Us using the details in the "Contact Us" section below. Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Service Providers We use to operate and improve our Service may have access to Your Personal Data and are only permitted to use it for the purposes described below, and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party service providers to monitor and analyze the use of our Service so We can better understand how the Service is used and continue to improve it.

Payments

We may provide paid products or services within the Service, in which case We may use third-party services for payment processing. We will not store or collect Your payment card details ourselves — that information is provided directly to Our third-party payment processors, whose use of Your Personal Data is governed by their own privacy policy.

This section applies to consumers who are residents of California, United States, under the California Consumer Privacy Act ("CCPA").

Your Rights Under the CCPA

The CCPA provides consumers, defined as residents of California, with specific rights regarding their personal information, including the right to:

• Know what personal information is being collected about them.
• Know whether their personal information is sold or disclosed, and to whom.
• Say no to the sale of personal information.
• Access their personal information.
• Request the deletion of their personal information.
• Not be discriminated against for exercising their privacy rights.

Exercising Your CCPA Data Protection Rights

To exercise any of Your rights under the CCPA, please contact Us using the details provided in the "Contact Us" section below. We will respond to verifiable consumer requests within the timeframes required by applicable law.

"Do Not Track" Policy as Required by CalOPPA

Our Service does not respond to Do Not Track signals. However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked.

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If You have any questions about this Privacy Policy, You can contact Us:

• By email: phoenix@gcs.glass
• By visiting your local GCS office